The National Redress Scheme officially started on 1 July 2018 but is only accessible if the institution relevant to your complaint has joined the scheme.

The scheme relates only to child sexual abuse in institutions.

Contact details:

1800 737 377 Monday to Friday – 8am to 5pm

The official website is maintained by the Department of Social Services.  Information available on this website includes:

  • who can apply and how to apply
  • support services
  • participating institutions
  • protecting your information
  • what happens next

There is a search facility on the website for institutions who are part of the Redress Scheme.

Support / Assistance

There is an extensive list of support services on the Redress Scheme website listed above.  You can access support and assistance at:

Micah Projects Inc – 07 3029 7000
Bravehearts – 1800 272 831
Blue Knot Foundation – 1300 657 380

For free legal advice:

Knowmore Legal – 1800 605 762